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Warranties

Warranties

Workmanship
The company warrants for the term of 1 year the manufacturing and installation workmanship of all products and will either correct, repair or replace products that are found within 1 year of invoice date to have such defects.  The movement of timber ie, shrinking, swelling twisting and warping does not constitute a workmanship fault.

Subject to and in accordance with BS EN 942 & BS 8000-5 and building regulations
Preservative treatment
The company warrants for the term of 30 years all windows and doors against insect infestation and fungal decay when either vacuum treated or dipped with preservative.
Subject to good practise and in accordance with BS EN 8417 & BS EN 599-1 and building regulations

Material defects
The appearance of shakes and the bleeding of resin and knots is a naturally occurrence beyond our control and does not constitute a fault in the timber or workmanship.  The movement of timber ie, shrinking, swelling twisting and warping does not constitute a workmanship fault. Subject to and in accordance with BS EN 942
Double glazed sealed units
The company warrants for the term of 5 years the performance of mass filled double glazed sealed units when either factory glazed or when glazed on site by the companies employees or when glazed in accordance with the companies instructions.
The company extends such warranty for the term of 10 years the performance of drained and vented system.
Subject to and in accordance with BS EN 1279-2 BS 8000-7 and building regulations

Ironmongery, Locks, Furniture & Weather Seals
The company warrants for the term of 1 year all hinges, stays, fasteners, locks and weather seals subject to fair wear and tear, care and maintenance.
Subject to good practise and in accordance with BS 3621

Paint
The company offers no warranty when products are supplied bare or in primer or base coat only or when products are supplied with further coats but without final finish.

The company warrants final coat factory light coloured finished products for a term of up to and not exceeding ten years against cracking and flaking, subject to orientation, care and maintenance.

The company warrants final coat factory dark coloured finished products for a term of up to and not exceeding five years against cracking and flaking, subject to orientation, care and maintenance.

Warranties will be rescinded if any paint or practises other than that specified by the company is used in redecoration by the customer and / or their contractors, see care & maintenance.
Subject to good practise & in accordance with BS927-2-3

Subject to statutory consumer rights and the current law of England and Wales
All warranties are fully transferable upon sale of property to new owner
Please see terms and conditions, installation care and maintenance and claims procedure

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